Onyx — Re-onboarding Customers After the Champion Leaves
Re-onboarding customers after the champion leaves, for the successor who cannot log in and does not know what exists. Three 1:1 sessions explaining each inherited configuration in plain terms, one real task at a time, ending when they hold admin access and use it three weeks running.
How do I restart a dormant account after the champion who bought it left?
Re-onboarding customers after the champion leaves, for the successor who cannot log in and does not know what exists. Three 1:1 sessions explaining each inherited configuration in plain terms, one real task at a time, ending when they hold admin access and use it three weeks running.