Mihail — Communicate a Price Increase Without Discounting
How to communicate a price increase to a customer with flat usage, rehearsed against a buyer who threatens to go to market. Three weeks of recorded calls and follow-up emails, ending when account owners state the uplift inside two minutes and never volunteer a discount.
How do I tell a customer their price is going up without discounting?
How to communicate a price increase to a customer with flat usage, rehearsed against a buyer who threatens to go to market. Three weeks of recorded calls and follow-up emails, ending when account owners state the uplift inside two minutes and never volunteer a discount.