Mercedes — Upselling Existing Customers Into a Second Department

Upselling existing customers into a sister business unit, practised against a champion who fears spending political capital. Three modules on the referral ask, the cold pitch inside a warm account and the two-budget business case, ending with a first meeting booked.

How do I start upselling existing customers into another department that never heard of us?

Upselling existing customers into a sister business unit, practised against a champion who fears spending political capital. Three modules on the referral ask, the cold pitch inside a warm account and the two-budget business case, ending with a first meeting booked.

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